IAI Website Member Area - 2019 Invoices "Past Due"

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Steve Everist
Site Admin
Posts: 551
Joined: Sun Jul 03, 2005 4:27 pm
Location: Bellevue, WA

IAI Website Member Area - 2019 Invoices "Past Due"

Post by Steve Everist »

When the IAI updated it's site, I went through the process of setting up my new username/password for access to the member area.

I just went to sign in and it says I've got a past due invoice for membership and won't be allowed access until I pay the invoice. I received my 2019 dues invoice last week. It's not past due, and I assume that when I paid for my 2018 membership, it was for all of 2018 and not just until the 2019 invoice came out.

I'm going to give them the benefit of the doubt that the system was set up incorrectly to put everyone in past due status with the 2019 invoices being sent. Or maybe, it's just me. Has anyone else tried to access the member area since the invoices came out?
Steve E.
rsilverstein
Posts: 1
Joined: Fri Feb 24, 2017 1:43 pm

Re: IAI Website Member Area - 2019 Invoices "Past Due"

Post by rsilverstein »

I received the same message when I tried to log in this morning. The IAI was notified and has addressed this issue, you should be able to log in with no problem now.
Steve Everist
Site Admin
Posts: 551
Joined: Sun Jul 03, 2005 4:27 pm
Location: Bellevue, WA

Re: IAI Website Member Area - 2019 Invoices "Past Due"

Post by Steve Everist »

I received a message from the IAI saying it's been fixed, and it's working for me now too. I'm guessing that the invoicing system was set up to restrict access when people are past due, but it was activated when everyone was invoiced for 2019.
Steve E.
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