Quality Assurance in Small Labs
Posted: Wed Dec 12, 2007 2:26 pm
Events over the last few years appear to have some Lab Managers thinking about Quality Assurance issues anew. It is my understanding that after the Mayfield debarcle the FBI instituted some changes in the work flow for individualizations. This included true blind verification of single print idividualizations because these were assessed as being the most likely to cause problems.
My Lab Director recently approached the latent print unit with a view to exploring what Quality Assurance measures we could put in place. We already are an accredited lab and as such we do proficiency testing etc. Neither examiner is currently IAI certified (but we both intend to be.)
The proposed arrangement, which is not likely to go ahead, would have seen the lab place an administrative Quality Assurance measure in the form of a numerical standard (I use the term "standard" cautiously I just can't think of a better one right now) over the top of the examiners activities. By this I mean as examiners our practice of comparing prints and calling identifications using ACE-V would not change. However, in cases where there were not present a certain number of level two details, these comparisons would be subject to some other process (third check, blind verification, alternative reporting procedure). In the proposal presented to us it was an alternate reporting procedure.
It was acknowledeged by the lab management that a count of level two detail is not a scientific basis for comparing prints, nor was it intended to be, it was simply a simple way of measuring quality. And even in this respect we all know it is not fool proof. The concept was not dissimilar to the FBI thought process....identify where the most likleyhood of error is (poor quality prints) and do something to mitigate the possibility of an error in those cases. As a small lab with only two examiners third checks and true blind verification are problematic to apply to all individualizations with the level of resources we have.
As you can imagine the floating of a policy based on this thought of boosting Quality Assurance, using a numerical count of second level detail as the measure, met with some fairly passionate negative responses. Issues such as defending the numerical value chosen in court, (why X instead of Y) and the fact that it may invite additional challenges where the examiners want to testify on an individualization which falls below the administrative "standard" were raised. As was the issue of trust in the examiners by the laboratory management.
What I am interested to know is if any other examiners have been faced with a push to introduce additional quality control measures (over and above accreditation and certification), what those measures looked like, especially if you are from a small lab and what the outcome was. I am somewhat torn, as an examiner who is philosophically a ridgeologist I want to keep it simple, I make my calls on prints and I testify to my opinion based on all I know of the fingerprint science. On the other hand I am a systems kind of guy and I can understand why a Lab Manager might want to put in place some robust quality assurance measures and have systems that ensure a quality product irrespective of who the examiners are. If those measures cant apply across the board then the system could at least recognise where errors are most likely and address those situations. FBI style.
I am also concerned that these types of discussions are ones that the Fingerprint Community should be involved in. I think there is a risk that if we are not at least involved in the discussion the day might come when forces outside the community seek to impose a solution to our perceived problems despite us.
My Lab Director recently approached the latent print unit with a view to exploring what Quality Assurance measures we could put in place. We already are an accredited lab and as such we do proficiency testing etc. Neither examiner is currently IAI certified (but we both intend to be.)
The proposed arrangement, which is not likely to go ahead, would have seen the lab place an administrative Quality Assurance measure in the form of a numerical standard (I use the term "standard" cautiously I just can't think of a better one right now) over the top of the examiners activities. By this I mean as examiners our practice of comparing prints and calling identifications using ACE-V would not change. However, in cases where there were not present a certain number of level two details, these comparisons would be subject to some other process (third check, blind verification, alternative reporting procedure). In the proposal presented to us it was an alternate reporting procedure.
It was acknowledeged by the lab management that a count of level two detail is not a scientific basis for comparing prints, nor was it intended to be, it was simply a simple way of measuring quality. And even in this respect we all know it is not fool proof. The concept was not dissimilar to the FBI thought process....identify where the most likleyhood of error is (poor quality prints) and do something to mitigate the possibility of an error in those cases. As a small lab with only two examiners third checks and true blind verification are problematic to apply to all individualizations with the level of resources we have.
As you can imagine the floating of a policy based on this thought of boosting Quality Assurance, using a numerical count of second level detail as the measure, met with some fairly passionate negative responses. Issues such as defending the numerical value chosen in court, (why X instead of Y) and the fact that it may invite additional challenges where the examiners want to testify on an individualization which falls below the administrative "standard" were raised. As was the issue of trust in the examiners by the laboratory management.
What I am interested to know is if any other examiners have been faced with a push to introduce additional quality control measures (over and above accreditation and certification), what those measures looked like, especially if you are from a small lab and what the outcome was. I am somewhat torn, as an examiner who is philosophically a ridgeologist I want to keep it simple, I make my calls on prints and I testify to my opinion based on all I know of the fingerprint science. On the other hand I am a systems kind of guy and I can understand why a Lab Manager might want to put in place some robust quality assurance measures and have systems that ensure a quality product irrespective of who the examiners are. If those measures cant apply across the board then the system could at least recognise where errors are most likely and address those situations. FBI style.
I am also concerned that these types of discussions are ones that the Fingerprint Community should be involved in. I think there is a risk that if we are not at least involved in the discussion the day might come when forces outside the community seek to impose a solution to our perceived problems despite us.